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All our Face Masks have been restocked! Adult and Kids sizes available now.
All our Face Masks have been restocked! Adult and Kids sizes available now.

Shipping & Returns

EDMONTON STUDIO PICK-UP

 

If you are located in Edmonton, Alberta we do offer local pick-up at our little backyard studio. This studio is located on our personal residence, there is no set hours as it is not a retail space but a working studio. We can arrange a time for you to pick-up your order 7 days a week between 8am - 11pm. Our studio is located centrally near Westmount, a pick-up day/time along with the address will be confirmed once the order is placed. 

  

SHIPPING & RETURNS

I gladly accept returns and exchanges

Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Phone Cases are custom printed with the image you choose on the model that you purchase. If ordered the wrong phone model we can exchange but there is a $10 restocking fee and return shipping is your responsibility
  • Items on sale

Returns and exchange details

Refunds are accepted within 14 days of you having received your item. Return shipping charges remain the buyer's responsibility. Refund will be given once I have received the item (painting, print, clothing, pillow...) in the same condition I sent it out in.


CLOTHING:
Canada: "Expedited Shipping" Arrives in 4-10 business days includes Tracking
United States: Arrives in 7-14 business days *Only includes Tracking if chosen at checkout
International: Arrives in 8-30 business days *Only includes Tracking if chosen at checkout unless "International Surface" is selected - this option can take 2-3 months as it ships by boat. 

CANVAS PRINTS:

To ensure the canvas reaches you in the best condition, Two sheets of cardboard are custom cut for the front and back of painting. Package is bundled and wrapped in two layers of plastic and taped.
Canada: Ships in 4-10 business days includes Tracking
United States: Ships in 4-7 business days includes Tracking
International: Ships in 8-30 business days* DOES NOT INCLUDE Tracking
*but can take longer depending on the destination

PAPER PRINTS:

To ensure print reaches you in the best condition, it is sent with cardboard in a photo envelope or rolled up in a poster tube depending on the size.
Canada: Ships in 4-10 business days includes Tracking
United States: Ships in 4-14 business days- DOES NOT INCLUDE tracking.
International: 1-6 Weeks * Varies on country. Please message me if your international and we can go over your shipping options. DOES NOT INCLUDE Tracking


MUGS:

To ensure your new mug reaches you in the best condition, it is wrapped in bubble wrap and sent in a cardboard box.
Canada: Ships in 4-14 business days DOES NOT INCLUDE tracking.
United States: Ships in 4-10 business days includes Tracking
International: Ships in 8-30 business days* DOES NOT INCLUDE tracking.
*but can take longer depending on the destination

PHONE CASES:

To ensure your new phone case reaches you in the best condition, it is wrapped in a bubble wrap envelope.

Canada: Ships in 7-15 business days DOES NOT INCLUDE tracking.
United States: Ships in 4-10 business days DOES NOT INCLUDE tracking.
International: Ships in 8-30 business days* DOES NOT INCLUDE tracking.
*but can take longer depending on the destination

Additional policies and FAQs

Please allow up to a week for your order to be shipped. Most items are shipped in a day or two, but occasionally it does take up to a week.

Let me know if you need your purchase by a particular date, so we can work together to make sure that happens.